SHIPPING & RETURNS

Exchange & Return Policy

Warranty Coverage

All products come with a 14-day warranty from the date of purchase.

Return Policy

1. Return Eligibility

• Returns are accepted within 14 days of purchase (except for parts items).

• A $50 restocking fee applies to all returns (except for parts items).

• Warranty stickers must be intact and securely affixed to the product.

2. Refund Method

• Refund Method

• Cash: A refund will be issued after a $50 restock fee is deducted on all Dyson vacuum machines, except for parts items. 

• Credit/Debit Cards:

• Plus the following fees:

• AMEX: 5%

• VISA/MasterCard: 4%

• Debit: 2%

• PayPal: A 3% fee is deducted, plus shipping costs may be applied.

3. Product Condition

• Returned items must be in their original condition, including all original packaging and accessories.

Exchange Policy

• Customers may request a free exchange within 14 days of the purchase date.

• Exchanges are subject to the same return conditions listed above.