TERMS & CONDITIONS
CUSTOMER CARE
At 5appliance.ca, your satisfaction is our top priority. Our Customer Care team is here to ensure you receive reliable service, clear communication, and support every step of the way.
We are committed to:
✔ Friendly, knowledgeable assistance
Our team is always ready to answer your questions and help you find the right appliance for your needs.
✔ Fast and responsive service
Whether you’re asking about product details, shipping, returns, or exchanges, we respond promptly and professionally.
✔ Honest and transparent policies
We believe in clear pricing, straightforward warranty coverage, and fair return and exchange guidelines—so you always know what to expect.
For full details, please refer to our “Shipping & Returns” section.
✔ After-sales support you can trust
If you experience any issues with your purchase, we’re here to help troubleshoot, guide you through warranty steps, or arrange an exchange when applicable.
At 5appliance.ca, we stand behind every item we sell and are dedicated to delivering a smooth, worry-free shopping experience.
PRIVACY & SAFETY
At 5appliance.ca, we prioritize your privacy and the security of your personal information.
We collect only the details needed to process your order and provide customer support. Your information is stored securely and is never shared or sold to third parties.
All payments are handled through secure, encrypted payment gateways, and we do not store full credit card information.
We use your contact and address details only for:
-
Processing orders
-
Shipping and delivery
-
Customer service and warranty support
We will never ask for sensitive information like passwords or full card numbers. If you receive any suspicious communication, please contact us immediately.
Your trust matters to us, and we work hard to ensure a safe and secure shopping experience.
WHOLESALE INQUIRIES
At 5appliance.ca, we are pleased to offer wholesale opportunities for retailers, resellers, property managers, and businesses looking to purchase appliances in bulk.
Whether you need a consistent supply of gently-used vacuums or other home essentials, we can provide reliable inventory at competitive pricing.
What We Offer:
-
✔ Bulk pricing and flexible order quantities
-
✔ Consistent stock availability on popular models
-
✔ Fast processing and shipping options
-
✔ Dedicated support for wholesale partners
If you are interested in partnering with us, please contact us directly with your business information and product requirements. Our team will be happy to provide a customized quote and discuss available options.
📧 Email: 5appliance.ca@gmail.com
📞 Phone: 647-748-0123
PAYMENT METHODS
Explore our Convenient Payment Options
We accept Credit / Debit Cards/E-Transfer
Secure Transactions through PAYPAL
Convenient Offline Payments